Privacy Policy

Last updated: April 29, 2026

Who we are

NotERP Seller Profit & Ads Control is operated by HONG KONG NEXLUME TECHNOLOGY CO., LIMITED. The service helps ecommerce seller teams analyze operating data, review evidence, and manage governed actions.

Data we collect

We collect account, contact, billing, support, usage, and product-configuration information provided by customers. When a seller authorizes integrations, we process authorized business data required for enabled workflows, such as advertising performance, listing, inventory, pricing, financial, and operational metadata.

Buyer PII boundary

The initial NotERP Seller Profit & Ads Control workflows do not require buyer names, buyer email addresses, delivery addresses, phone numbers, or buyer messaging content. If a future workflow requires restricted personal data, we will request explicit authorization and document the business purpose, retention, access, and security controls before enabling it.

How we use data

We use data to provide the service, authenticate users, operate integrations, generate evidence packets, produce recommendations, support governed actions, maintain security, troubleshoot issues, and improve product reliability.

Sharing

We do not sell customer data. We may share data with infrastructure, security, analytics, payment, and support providers that help us operate the service. These providers are permitted to process data only for the services they provide to us.

Retention and deletion

We retain data for as long as needed to provide the service, meet legal obligations, resolve disputes, enforce agreements, and maintain audit trails. Customers may request deletion of their account data by contacting support, subject to legal and operational retention requirements.

Security

We use administrative, technical, and organizational safeguards designed to protect customer data, including least-privilege access, encryption in transit, audit logging, credential protection, and incident response practices.

Contact

Privacy requests can be sent to privacy@noterp.ai.